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Returns and refunds

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I hope you are delighted with your purchase but if for any reason you are not entirely satisfied I will offer a full refund, provided items are returned undamaged and securely wrapped in the original packaging within 7 days of receiving the goods.

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If the reason for the return was a fault of my own, I will cover the cost of the return, but if the product was perfect, and you have simply changed your mind after the item has been shipped, then I ask that you pay the cost of shipping the return. This will not affect your refund, which will still be made in full for the cost of the purchase.

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If you change your mind and cancel the order immediately with me or prior to shipping, you will be be eligible for a full refund including the shipping you paid.

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When returning, please ensure that the package is sent signed for, and if purchase is over £200, is insured for the value of the artwork.

I am unable to accept responsibility for the non-arrival of returned goods. 

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In the interests of fraud prevention, your refund will be issued by the same method by which you paid within 14 days of receipt of the return.

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Dalgety Bay, Scotland, United Kingdom

© 2025 Caroline McGonigal

All Rights Reserved

I reserve the right to use and sell reproductions of all my original work unless it is sold as a one off original 

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